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Welcome to Masterfix Claims Solutions

Specialist Insurance Claims Reinstatement Services

Whether you are a managing agent, loss adjuster, surveyor or policyholder, contact us today to enquire about our expert insurance reinstatement services on 020 7518 8610.

Masterfix Claims Solutions Services

Masterfix Insurance Services
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General Insurance Claims

Masterfix Insurance Services are on hand to make your property safe and secure, following damage by fire, water, vehicular impact or vandalism, liaise directly with your insurer and undertake the complete reinstatement of your property to its former condition.

Subsidence Claims
Masterfix Insurance Services Subsidence Claims
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Subsidence Claims

Our insurance teams are experienced practitioners of subsidence claim reinstatement, whether categorised as heave, landslip, settlement or subsidence.

Masterfix Insurance Services - Major Claims Updated
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Major Claims

During what is often a worrying time for the policyholder, our insurance reinstatement team fosters trust, through open and reassuring communications, fastidious reliability, and a quality finish with the minimum of fuss and disruption.

We, like our clients, recognise the ever-changing demands in property support services, from complying with health and safety law to all manner of service-led requirements.

We go beyond conventions and expectations in providing exceptional property care to meet the needs of present-day insurance reinstatement across residential and commercial property portfolios.

We do this by building close relationships with our clients that result in work of the highest standard being completed with the minimum of client effort.

Our Work — Latest Case Studies

Major Loss Water Damage Reinstatement of Four Bedroom Property in Scotland
Insurance Reinstatement: Major Loss Water Damage Reinstatement — Scotland

Insurance Reinstatement: Major Loss Water Damage Reinstatement — Scotland

Masterfix Case Study - Superstructure Subsidence Repairs
Insurance Reinstatement: Superstructure Subsidence Repairs — London N16

Insurance Reinstatement: Superstructure Subsidence Repairs — London N16

Masterfix Case Study - Escape of Water
Escape of Water, London W2

Escape of Water, London W2

Browse Case Studies

Masterfix have been a great support to us this year and I appreciate all your team has done in a continued challenging climate. The approach and care taken is to be applauded and encouraged further for next year – thank you.

The work was completed to our satisfaction and would highly recommend Masterfix — our claim was handled 10 out of 10…The two gentleman that did the work were polite and helpful and a credit to your company.

…Here is a formal thanks to you and all the Masterfix Team for the amazing work this year. Credit where credit is due!

Half a year on, we can only express the most heartfelt thanks to the Masterfix team for seeing us through.

Thanks for your hard work and attention to detail with this claim and in particular, thanks for your help in ensuring the Party Wall matters ran smoothly.

Total satisfaction – very professional!

Masterfix have been brilliant I have to say.

I was worried for nothing. Your scaffolders were careful, efficient and professional. I was impressed with them.

Yesterday evening Masterfix rescued us. Flood water was coming into our flat, I was panicking …[but all] culminated in a very successful visit. Your engineer was charming, efficient and totally uncomplaining when doused with a huge weight of water.

The resident just called to say thank you and give feedback on Adam when he attended. She said he was amazing and she’d like to pass on the message as it is not very often you get service that good!

I can definitely recommend Masterfix as they are reliable, efficient, trustworthy and have a quick turnaround with compliance certificates. And they are also reasonable when it comes to their prices, as many of my clients are looking closely at their available spend.

It’s good to know that our property managers can focus on their clients and I can focus on H&S coordination across the portfolios, trusting Masterfix to take care of our gas and electric compliance.

Masterfix’s rapid response mitigated the damage caused and reduced the impact on the insurance company and the overall cost of the project. This crisis demonstrated just how important it is to have a maintenance partner with many trades and many talents. Well done Masterfix!

Let us know how we’re doing